Frequently Asked Questions
Why choose a concierge membership model
Traditional healthcare is built around 10–15 minute visits tied to a single billable concern. That may be enough time for acute issues or refills but not adequate for the complex, interconnected health changes women face during midlife.
A membership model changes that. Instead of paying per visit, you're investing in comprehensive, high-touch care built around you, over time. Monthly visits — especially in your first year — longer appointments, and direct provider access let us properly track your individual health risks and lab markers, so we can focus on prevention and optimization, not just reaction.
Perimenopause and menopause touch every system in the body — metabolic, cardiovascular, cognitive, musculoskeletal. We treat them that way: as core women's health issues deserving real time and attention, not a single line item squeezed into a 15-minute visit. Wherever you are in this transition, we meet you there — not just to relieve symptoms, but to optimize your long-term health and vitality.
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What's included
in the
memberships?
See each individual page for what we include in those memberships​
Do you accept insurance?
No. This practice operates independently of insurance and is based on a membership model. This allows us to provide longer appointments, enhanced access to your provider, ongoing communication between visits, and personalized care that is not limited by insurance reimbursement requirements or brief office visits.
While we do not bill insurance for membership services, patients may potentially use their insurance or HSA accounts for laboratory testing, imaging studies, or prescription medications when applicable.
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May I use my HSA card for services?
Under current IRS guidelines, membership fees are typically not HSA/FSA-eligible, since they're considered payment for ongoing access rather than specific services. HSA/FSA funds may still be used for eligible expenses outside the membership — medications, labs, imaging, specialist visits — subject to your plan's rules. We recommend checking with your administrator or tax advisor, and can provide receipts for eligible expenses.
What are the exact costs of each membership?
Comprehensive Membership (First Year): $5,600.00
- Consultation fee is credited toward membership
- First-year balance: $5,225.00
Payment options First Year Pay in full: $4,963.75 (5% discount applied)
Monthly installments: $435.42/month
Comprehensive Membership renewals - drops to $3800
Payment options
Renewal Fee Pay in full: $3610.00 (5% discount applied)
Monthly installments: $316.66
Where do patient visits occur?
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Consultations: Virtual Only
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Metabolic Memberships: Virtual
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Comprehensive Memberships Telehealth, in-person at our Marina del Rey clinic (2905 Stanford Ave, Marina Del Rey, CA 90292), or a combination
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House Call Membership: For LA-area clients, care is delivered to your home, office, or on set location within LA boundaries (see executive health membership for details on boundaries)
What happens when I book my consultation?
1. Click the link and choose a date at least 2 weeks out, to give yourself time to complete lab work.
2. Sign the consents and complete the medical questionnaire emailed and texted to you.
3. Visit your nearest Quest Diagnostics (walk-in or scheduled) to draw your pre-consult labs; a requisition form will be emailed to you.
May I cancel at any time?
Yes! While we would love to continue supporting you, we understand financial issues arise.
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Monthly Memberships: Cancel anytime — active through the end of the current monthly billing cycle. Paid fees are non-refundable; no future charges.
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Annual Memberships (paid in full): Cancel anytime — prorated refund issued for unused months (calculated from the next billing cycle), minus any annual prepayment discount.
Address
Your Menopause Concierge
@ Thrive Health
2905 Stanford Ave, Marina Del Rey, CA 90292
Phone
213) 927- 9697
YourMenopauseConcierge
@gmail.com
