Refund Policy

At Your Menopause Concierge, we are committed to providing thoughtful, personalized support and services. Please review our refund policy carefully before purchasing any services, consultations, programs, or digital products.

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Consultations & Appointments

Payments for consultations, coaching sessions, or appointments are non-refundable once services have been provided.

If you need to cancel or reschedule an appointment, we kindly request at least 24 hours’ notice. Missed appointments or cancellations made with less than 24 hours’ notice may not qualify for a refund or rescheduling.

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Programs & Services

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1. Payments for consultations, coaching sessions, or appointments  are not refundable ONCE services have been provided. 

2. Membership fee's are refundable per the following guidelines with advance written notice.

• Monthly Memberships: Cancel anytime — active through the end of the current monthly billing cycle. Already Paid fees are non-refundable; no future charges.

• Annual Memberships (paid in full): Cancel anytime — prorated refund issued for unused months (calculated from the next billing cycle), minus any annual prepayment discount.

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Digital Products

All sales of downloadable or digital products are final and non-refundable.

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Billing Errors

If you believe you were charged incorrectly, please contact us within 7 days of the transaction date so we can review and resolve the issue promptly.

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Service Satisfaction

We genuinely care about your experience. If you are dissatisfied with a service, please contact us directly so we can work toward a reasonable solution.

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Contact

For questions regarding this Refund Policy, please contact us by email @ YourMenopauseConcierge@gmail.com